Trainers

Joan Teo has over ten years of experience in the areas of training administration, human resource management and events management.

Her experience in events includes managing work from planning to marketing and operation. The types of events she has carried out include seminars, workshops, conferences and exhibitions, job fairs, membership drive events, staff events, board meetings, regional-heads meetings, service launches, community service projects and fund-raising projects like jog-a-walk, gala charity ball, etc. for non-profit organisations. She was also one of the representative members in the operation committee in backroom operation work for casual labour deployment in the first WTO Ministerial Conference in Singapore for a venue provider.

In the area of training, she has helped numerous clients in identifying training needs for inhouse training and also has coordinated numerous People Developer consultancy works leading to companies receiving the PD Awards. Her experience includes design and development of training workshops, seminars and conferences and training delivery in programmes such as Training Administration, Event Management, Admin Writing Skills, Certified Human Resources Administrator (CHRA), etc.

Her HRM background includes experience in executive recruitment, staff welfare and benefits management, specifically on matters of medical leave, medical, dental and insurance benefits. She has also drafted the latter policies and procedures.

Joan holds a Master degree in Social Sciences (Applied Sociology), Bachelor of Arts (Communication and Sociology) and Certificate in Management Studies.

Dr. Bob Foo has been providing corporate consulting and training services since 1990. His areas of expertise and specialization are in sales and marketing strategies as well as market entry development. Since 1990, he has worked with companies and organizations to help formulate and develop effective sales & marketing strategies. He also conducts public seminars and in-house workshops throughout the region. Organizations that have used his services include British Airways, Singapore Technologies Group, Elyo Jardine, Pico Art, Malayan British Assurance Group, Hong Leong Group, Pernas Trading, Malayawata Steel, Sime Darby, Trans-Island Bus Services, Galderma International, Sheraton Towers Hotel, Firmenich of Switzerland, Kerry Ingredients of Ireland, Hunter Douglas, SMC Pneumatics, Buckman Laboratories, Lasseffre France, Hermes Epitek, Aspial Corporation, Fisher Scientific, Asian Overland Tours, and many others.

Prior to this, Bob worked for over ten years in senior management positions with multi-national corporations dealing in diverse products and services in commerce and industry. In his corporate career, Bob has traveled to the US, Europe and the Asia-Pacific region and participated in the many facets of strategic marketing and management at a senior level.

Bob has a PhD and an MSc in International Marketing as well as several other professional qualifications in Marketing, Administrative Management, Business Administration, Accounting & Finance, and Public Relations. He is also a Chartered Marketer and a Fellow of the Chartered Institute of Marketing, UK (FCIM).

Bob speaks and writes on breakthrough business concepts for the 21st century. He was the key conference speaker on 'Innovative Marketing Methods' for Singapore Retail Industry and his articles have appeared regularly in several business magazines.

Bernard Law has more than 20 years of event management experience having managed more than 50 events throughout his career. His portfolio includes events of various sizes such as seminars/talks to large-scale mega ones like the popular Swing Singapore street parties held on Orchard Road.

His other projects were product launches and marketing events for businesses, and government campaigns. Bernard's involvement in event management starts from concept to planning and includes execution to post-event management. His experience covers sponsorship solicitation, liaison with external suppliers and government agencies as well as the mass media. Bernard also draws on his 22 years of senior management and corporate experience to provide hands-on perspectives to event management. Bernard is proficient in English, Chinese and spoken Malay.

Bernard holds a Masters of Business Administration, Master of Health Services Management, Bachelor of Arts, Graduate Diploma in Marketing Management and a Graduate Certificate in Management Consultancy.

Elaine Heng has worked in both government agency and private sector. She has garnered extensive working experiences in marketing communications, public relations, event management and business development.

She was the Marketing Services Manager (ASEAN/South Asia) of a multinational company in charge of the marketing communications for seven countries. Her responsibilities included fostering and maintaining good working relationship with the press media, managing all initiatives/programs related to product promotions including advertising and demand generation activities, liaising with design houses and advertising agencies to craft out branding messages and tactical promotions. She was also involved in major IT shows, product launches and sponsorship roadshows such as Female Magazine 50 Gorgeous People Roadhunt.

Elaine is also a Image Consultant and was featured in Elle magazine, Newman magazine, Female magazine, Mypaper, GeThat magazine and interviewed by Simply Her magazine, Mediacorp 93.3FM and 95.8FM for her expertise in image consultancy.

Elaine holds a 2nd upper honours degree from National University of Singapore and an Advanced Certificate in Marketing from Chartered Institute of Marketing, UK.