HRM SKILLS Effective Influencing Skills - Course Details
 
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Effective Influencing Skills

Objectives

At the end of this workshop, participants would be able to:

  • Understand and appreciate what influence is and its importance


  • Understand and appreciate the PPC Influence model


  • Identify the difference and relationship between Pushing, Pulling and Connecting


  • Apply and practice the pushing and pulling influence strategies and techniques


  • Appreciate the foundations required for Connecting and apply the strategies for Connecting


  • Develop a personal action plan of influence



  • Outline

    1. What is Influence and Why is it Important

    - Experiential exercise on the colors and sensations of influence

    - Influence, Collaboration, Resistance

    2. PPC Influence Model

    - What is Pushing (examples and exercise)?

    - What is Pulling (examples and exercise)?

    - What is Connecting (examples and exercise)?

    - Relationship between Pushing, Pulling and Connecting

    3. Influence strategies and techniques (Pushing)

    - Exercises and discussion on different ways of Pushing

    - Presentation, Advocacy, Story Telling

    - Key principles of Effective Pushing

    4. Influence strategies and techniques (Pulling)

    - Exercises and discussion on different ways of Pushing

    - Art of Listening & Questioning

    - Key principles of Effective Pulling

    5. Influence strategies and techniques (Connecting)

    - Key foundations for effective connecting

    - Mindset & beliefs

    - Communication styles

    - Motivators

    - Emotional Intelligence

    - Exercises and practice of effective connecting

    6. Personal Action Plan

    - Reflection, integration and synthesis of insights

    - Develop personal action plan of influence


    Who should attend

    Executives, Supervisors, Team Leaders, Managers, Human Resource professionals and anyone who need to achieve results with and through others using influencing skills.


    Methodology

  • Presentation

  • Exercises

  • Case scenarios

  • Discussions.

  • The workshop will utilize active learning strategies which incorporate videos, activities, individual reflection, group interactions


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    Effective Influencing Skills

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