HRM SKILLS Effective Writing and Presentation Skills - Course Details
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Effective Writing and Presentation Skills


At the end of this workshop, participants would be able to:

  • Appreciate the benefits of good writing and presentation and the potential implications of unclear writing and presentation

  • Case study the negative impact on business results with cross-cultural fiascos

  • Learn the steps to effective writing and presentation and the factors that can affect the effectiveness of both

  • Have hands-on practice in writing emails, routine letters, policies, newsletter captions, letters with good/bad news, “board papers”/proposals, etc

  • Have hands-on practice in preparing and making effective presentation of proposals, project findings, suggestions, etc. with confidence

  • Outline

    Day 1

    Effective Writing

  • The Importance of effective writing

  • - the positives and the negatives

  • Cross-cultural fiascos

  • - examples of fiascos’ impact on business results

  • Steps to effective writing

  • - Identify the Purpose
    - Choose the Method
    - Identify the Readers to address
    - Make the Outline
    - Make the First draft
    - Revise

  • Tone

  • - For positive and negative messages
    - Confidence; sincerity; non-discriminatory
    - Appropriate level of language

  • Conciseness

  • - Avoiding wordiness

  • Style

  • - Your independent voice
    - Appropriate to topic and audience
    - Appropriate level of language

  • Some grammatical errors even native English speakers and news anchors make.

  • Salutation rules for proper protocol

  • Summary/Q&A

  • Day 2

    Effective Presentation

  • The Importance of effective presentation

  • - the positives and the negatives

  • The Human Element : Style

  • 1. The Voice

    a. VolumeTone
    b. Pitch
    c. Pace
    d. Colour
    e. Methods to improve voice

    2. Speech Pattern

    a. Habits
    b. Accent

    3. Body language

    a. Eye contact
    b. Facial Expressions
    c. Gestures
    d. Posture/body orientation
    e. Proximity
    f. Voice variation

    4. Active Listening

    a. Active listening vs Passive listening
    b. Some active listening traits

    5. Nerves

    a. What it can do
    b. How to control it

  • Planning the presentation

  • 1. Formulate a strategy
    2. Develop a flexible flowing structure
    3. Work out an enhancing, not distracting Presentation Style
    4. Supplement presentation with confident, informed responses to
    questions and challenges

  • Using visual aids effectively

  • 1. Purpose
    2. Text
    3. Graphs
    4. Be careful

  • Practice Makes Perfect

  • 1. Delivery
    2. Timing
  • Summary/Q&A

  • Who should attend

    Corporate Executives and Managers who need to write and present to their management/internal parties or external parties.

    Anyone who wish to improve their writing and presentation skills


  • Facilitator’s presentation and illustration.

  • Exercises and practices in writing various documents such as memoranda, correspondence with good/bad news, proposals, etc., and preparing and making presentations. Exercises in the first day will be used for presentation in the second day.

  • Discussions.

  • Click here for Administrative Details


    Click to enlarge - Our recent training session
    Trainer : Chan Phak Sung

    Effective Writing and Presentation Skills

  • Effective Writing and Presentation Skills
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