HRM SKILLS Art of Body Language
 
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Art of Body Language

12 July 2016

Introduction

In today’s competitive business environment, striking and maintaining a positive first impression is critical to your success. A key ingredient in that impression is your body language. Your body doesn't know how to lie. Unconsciously, your body telegraphs your thoughts as you fold your arms, cross your legs, stand, walk, move your eyes and mouth. These not only indicate your mood and personality, but also reveal your level of self-esteem. The more you appear to be in charge, the more people approve of you. By creating habits of positive body language you can control how others perceive and respond to you.

While we have some positive and practical practices in behaviors and engagement, it is critical to understand the preferences of our guests to build a relationship beyond mere formalities to ensure success.

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Trainer: Kay Nalla


Art of Body Language

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