HRM SKILLS Art of Body Language - Course Details
HRM SKILLS Training In-House HRSINGAPORE® Contact Us

Art of Body Language


  • Understand the dynamics of body language

  • Interpret the feelings and intentions of others

  • Enhance communication skills with various stakeholders

  • How well can you spot body language contradictions

  • Understanding the movement of the body, expressions and gestures

  • To be aware of your own non verbal cues and signals for effective communication with others

  • Outline

    A) Introduction

  • What is body language

  • Understanding the outward reflection of a person’s emotional condition

  • Positive Body Language

  • The effect of positive body language on yourself and others

  • Negative Body Language

  • How to change your negative body language to positive

  • Inner Body Language

  • The ability to portray your emotions through body language when what you say is what you feel inside

    B) Key areas of appropriate body language

  • Evaluating gestures

  • What does it mean when a hand lightly rests on the cheek and not as a head support?

  • Eye signals

  • The eyebrow flash, beady eyes and pupil dilation

  • The power of handshakes

  • How the palms and handshakes are used to control

  • How the legs reveal what the mind wants to do

  • How feet tell the truth, the four main standing positions and how to move from closed movement to open

  • The magic of smiles and laughter

  • Differentiate between the genuine and fake smiles and the five common types of smiles

  • Personal space and zone distances

  • Learn about personal space and the 4 distinct zone distances

    C) Interpreting Feelings and Intentions of others

  • Facial expressions

  • How the face reveals the truth

  • Eye Movement

  • What is the meaning of extended blinking or darting eyes?

  • How the hands and arms talk

  • How the hands and arms gesture tells you of what the others are feeling

  • Interpretation of the head movement

  • Head gestures reveal the way we see things and how we feel about them

    Who Should Attend

    Managers Officers, Team Leaders, Supervisors, Administrators, Customer Service Officers/personnel, anyone from any levels or industries who work with people internally and/or externally.


  • Interactive discussion
  • Analysis
  • Case Studies
  • Group Work

    Who Should Attend

    Managers, Supervisors, Customer Service Officers and for those dealing with people in the sales and marketing and hospitality arena.

    Click here for Administrative Details


    Click to enlarge - Our recent training session
    Trainer: Kay Nalla

    Art of Body Language

  • Art of Body Language
  • Course Details
  • Administrative Details
  • Trainer
  • Class Photographs
  • Past Participants
  • Training Video
  • Registration Form
  • Click here for more courses
    In-House Training
    Contact Us


    Mailing List
  • Subscribe
  • Unsubscribe
  • Update
    ©2006-2015 HRM SKILLS PTE LTD All Rights Reserved HRM SKILLSTrainingIn-House TrainingHRSINGAPORE®Contact Us