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Managing Challenging Customers
Comments from previous participants
"Trainer is friendly and explains clearly the content." - Wee Lee Chan, The Gallery Hotel
"I like the Customer Care (Mindset) Principles - It provides a concise and logical guide to effective customer service. The strategies for managing challenging customer were good." - Fabian Joseph, SATS
"I enjoyed the sharing by the participants which could be useful in my workplace in the future." - Catherine Teo, The Gallery Hotel
Past Participant Organisations
Analog Devices International Inc
Caterpillar Asia Pte Ltd
Crescendas Distribution Pte Ltd
Economic Developement Board
Goodrich Global Pte Ltd
Herbalife International Singapore Pte Ltd
Infocomm Development Authority of Singapore
Jurong Police Division HQ
National Cancer Centre Singapore
National Environment Agency C/O Vital.Org
Penguin Speed Cargo Pte Ltd
Revamp Hair Pte Ltd
SCDF
Singapore Airport Terminal Services (SATS)
Singapore Petroleum Co Ltd
Singapore Sailing Federation
The British Club
The Gallery Hotel Pte Ltd
The Royals (Premium Cakes) Pte. Ltd.
Thermal Private Limited
Vopak Terminals Singapore Pte Ltd
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