16 January 2009, - Allson Hotel

Introduction

Today's communications technology brings us together as never before. But electronic communication requires new skills to make this technology more interactive and effective.

This workshop examines why we must handle email with care. Email challenges our productivity, but it can also create conflict. To manage this, we provide strategies and solutions on how to create email that people look forward to reading and how to "add the human touch" to communication technology.