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Transforming Sales Objections into SALES
Objectives
At the end of the session participant is able to:
Develop the right service mindset towards customer.
Understand the types of objections
Apply the techniques and strategies in handling common objections
Recognize the buying signals that show when a prospect is ready to buy
Apply various closing techniques to close the sales
Outline
Link between You, Company & Customer
Definition of Objections
Mistakes to avoid
Types of Common Objections
Strategies for Handling Objections
Overcoming Fears
Buying Signals & Types of Closing Techniques
Making A Difference
Who should attend
Sales Staff, Supervisors or Executive or anyone who have sales staff reporting to them.
Methodology
Games, discussion groups, role plays, practical exercises and presentations will
be used to enhance learning and encourage participation.
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Transforming Sales Objections into SALES
Transforming Sales Objections into SALES
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